[Magento] Track orders made with TrueLayer

After a payment settles, a corresponding Magento order is created. To track which payment corresponds to which order, go to Sales > Transactions.

Track payments

You can track the status of your payments, and process refunds, in Console. For more information on this, read our guide.

For a more detailed account of when payments transition between statuses, including timestamps, navigate to Order View > Comments History.

Track orders

Go to Magento > Sales > Orders to see a record of the payments made to your webshop.

Click an individual order to view its status. Under Payment & Shipping Method, the payment is logged as TrueLayer. The currency that the payment was made in also displays here.

Webhooks

All of our ecommerce plugins listen out for webhooks. These notifications are automatically sent when a payment reaches specific states in its lifecycle.

When your user's payment reaches your merchant account, the plugin receives a payment_settled webhook. This triggers the payment confirmation screen in the user flow.