Payout and refund statuses
The stages in the lifecycle of a payout or refund, from creation to execution or failure.
Payout statuses
Status | Meaning |
---|---|
pending | The payout has been created with TrueLayer's API but it has not yet been authorised and sent to the payment scheme for execution. |
authorized | The payout has been sent to the payment scheme for execution. |
executed | The payout has successfully been made to the beneficiary account. The payout amount has been deducted from your merchant account. |
failed | The payout failed. The payout amount has not been deducted from your merchant account. |
Refund statuses
A refund has four possible statuses during its lifecycle:
Status | Definition |
---|---|
pending | The refund has been created via TrueLayer's API but has not yet been authorised and sent to the payment scheme for execution. |
authorized | The refund has been created and sent to the payment scheme for execution. |
executed | The refund was executed. The refund amount has been deducted from your merchant account. |
failed | The refund failed. The refund amount has not been deducted from your merchant account. |
The diagram below shows all possible refund statuses:

Refund status transitions. From authorized
, refunds can transition to executed
or failed
.
Updated 12 days ago