Refund webhook specifications

Refund notifications sent to your webhook URI registered in Console, when a refund becomes executed or fails.

Payments v3 sends webhook notifications for two statuses in the lifecycle of a payment refund:

  • executed
  • failed

For more information about statuses, see our guide to refund statuses.

refund_executed

The table below shows the different fields you will receive in the refund_executed webhook notification:

FieldTypeDescription
typestringType of the event. In this case, it would be refund_executed.
event_idstringUnique event UUID.
event_versionnumberVersion of the event.
refund_idstringUUID of the refund for which the webhook is being sent.
payment_idstringUUID of the payment for which the refund is for.
executed_atstringTime of the refund execution, in ISO8601 format.
scheme_idstringThe id of the scheme used to execute the payout. Possible values are:

- faster_payments_service
- sepa_credit_transfer
- sepa_credit_transfer_instant.
{
  "type": "refund_executed",
  "event_version": 1,
  "event_id": "f6321c84-1797-4e66-acd4-d768c09f9edf",
  "refund_id": "9c4952c2-efcf-442f-86d6-ee207c2a1d1d",
  "payment_id": "dfb531ca-8e25-4753-bc23-0c7eeb8d4f29",
  "executed_at": "2021-12-25T15:00:00.000Z",
  "scheme_id": "faster_payments_service",
}

refund_failed

The following table describes the different fields you will receive in the refund_failed webhook notification:

FieldTypeDescription
typestringType of the event. In this case, it would be refund_failed.
event_idstringUnique event ID.
event_versionnumberVersion of the event.
refund_idstringID of the refund for which the webhook is being sent.
payment_idstringID of the original payment being refunded.
failed_atstringThe time the refund failed, in ISO8601 format.
failure_reasonstringThe reason the refund failed. Read more about refund failure reasons.
{
  "type": "refund_failed",
  "event_version": 1,
  "event_id": "d916d958-a96a-4767-96b0-e4841780eeca",
  "refund_id": "af386a24-e5e6-4508-a4e4-82d4bc4e3677",
  "payment_id": "3bf64c4c-8d92-4fdc-b8c1-c1efbb4c5a9f",
  "failed_at": "2021-12-25T15:00:00.000Z",
  "failure_reason": "insufficient_funds"
}